GAP analysis

Woman showing post-it notes on whiteboard, with small group of people at desk looking up at it

Having a clear picture of where you are now with disability inclusion, and a roadmap to move forward, will transform your ability to make meaningful progress. 

Our consultants will work with you to conduct a gap analysis on your employee journeys through the organisation, from recruitment to onboarding, culture and career development. 

There are three gap analysis options available to best suit your requirements: 

  1. Individual analysis – survey and interview is carried out with the main stakeholder
 to assess their perception of where the organisation is in terms of inclusive practice. 
  2. Team analysis – survey and interviews carried out with a cross section of employees. This provides a broader sense of the organisation’s inclusion needs. 
  3. Team Plus analysis – analysis onsite, interview and assessment and explorations to identify areas of opportunity. 

All options include a survey, interview(s), 
and a final report to help you discover your organisation’s strengths as well as the opportunities to improve. All of which you will have been able to discuss in terms of priority and impact. 

Choose surveys about different aspects of the working environment: 

  • Recruitment – job advertisement, application process, pre interview, interview. 
  • Onboarding – welcome, training, workstation set up. 
  • Working practices and culture – meetings, collaboration, culture. 
  • Career development – KPIs, performance and promotion. 
  • Customer facing – physical accessibility, customer service, digital. 

Employee feedback 

Employees complete an online questionnaire to help gauge where you are on your accessibility journey, and the barriers you may not even be aware of. AbilityNet’s consultants will then run a session to discuss the findings with you, review the results and talk about improvements that could be most impactful. 


This provides you with a snapshot of your organisation’s current status, outlining your strengths and the opportunities identified for improvement, alongside recommendations for short, medium- and long-term initiatives and services that will help you to achieve this. 

Get in touch about our Individual, Team and Team Plus options

Speak to our experts

Where are you on your employee inclusion journey?

Book a gap analysis taster session with us, where you can consider different elements of the employee journey including recruitment, onboarding, collaboration, career development and more.


Book a taster session

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